Policies, Terms & Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Steel Lighting Co.., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Steel Lighting Co. is not responsible for the operation of, or content located on or throughout any such site.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.
Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Steel Lighting Co. reserves the right to make changes to this site and these conditions at any time.
Out of Stock Products
We will ship your product as it becomes available. There may be times when a product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are unavailable for shipment within the lead time generated at checkout. You may cancel your order at any time prior to shipping.
Privacy
We keep your personal information private and secure. When you make a purchase from Steel Lighting Co., you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Returns
Please visit our Returns Policy for more information:
Shipping Policy
Shipping Time — During your checkout process you will be presented with multiple shipping options. Your order will be delivered within the time frame that you select. Orders are not processed or shipped on Saturday or Sunday.
While we strive for perfection with our shipping lead times, there are times when a situation is out of our hands because of, but not limited to, extreme weather conditions or carrier inefficiencies. We encourage you to order in a timely fashion to avoid delays caused by shipping. We also know that, at times, customers change their mind about a color or style and allowing yourself some time to inspect your purchase is in the collective best interest.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Steel Lighting Co. holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Steel Lighting Co. shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Steel Lighting Co. shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Steel Lighting Co. will issue a refund to your card in the amount of the incorrect price.
SMS Privacy Policy, Terms & Conditions
Last updated: April 27, 2023
The Steel Lighting Co. mobile message service (the “Service”) is operated by Steel Lighting Co. (“Steel Lighting Co.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Steel Lighting Co.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Steel Lighting Co. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Steel Lighting Co.. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18556230652 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Steel Lighting Co. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18556230652 or email hello@steellightingco.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SMS Cookie Data and User Information
Last updated: April 27, 2023
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. This will include, but isn’t limited to,
Receiving texts after filling out an SMS sign-up form
Receiving communication from our Customer Service team
Checkout abandonment SMS notifications
Reminder messages for viewed products or pages
Marketing SMS notifications, such as promotions, sales, discounts and other marketing-related messages
Receiving notifications after submitting contact forms or subscribing to our newsletter
You may opt-out at any time by replying with, “STOP” to any SMS communication.
Cookies may track region or location. We will use this information for marketing efforts in regards to location advertising, remarketing or specific SMS messages relevant to location.
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent.